If you’re unable to access your email account, the first step is to recover access to your original email. Here’s a guide to help you through the process: 1) Contact Your Email Provider: Reach out to your email service provider, such as Gmail, Yahoo, or Outlook, for assistance in recovering your account. 2) Use Available […]
There are two possible reasons why you may not be able to access your account. 1) The first reason is that you may have forgotten your password. We understand how many passwords people have to remember these days, which can easily lead to confusion or forgetfulness. If that happens, just follow these steps: a. Go […]
Hyper Jump Funds respects your privacy and is committed to protecting your personal data. Our privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you: www.hyperjumpfunds.com/privacy-policy
If you want to change your password or have forgotten the one needed to log in to your personalized dashboard, you can update this password at any time, so there’s no need to worry. We understand how many passwords people have to remember these days, which can easily lead to confusion or forgetfulness. If that […]
We are committed to keeping our community engaged and providing an optimal experience for our active members. To support this, we’ve implemented the 30-Day Inactivity Rule. This rule requires that you log in and place at least one trade, with a minimum of 0.01 lot, every 30 days to maintain your account’s active status. This […]
The maximum number of open positions is aligned with the broker’s limits, and we do not impose any additional restrictions or limits. This applies to HyperTrader accounts as well.
According to our Terms and Conditions, all traders participating in our Challenge and HyperTrader Accounts must be the sole operators of their accounts. To ensure accurate data tracking and maintain the integrity of our internal systems, we discourage accessing trading accounts via VPN (Virtual Private Network) or VPS (Virtual Private Server). This precaution is standard […]
We want to ensure that all our traders are informed and well-prepared for each step of the process. To make things clear, your evaluation period officially begins the moment you execute your first trade. This includes any pending orders that you place, even if they haven’t been executed yet. To get started, first, complete your […]
If a HyperTrader account is violated or breached, you will be disqualified from receiving any simulated payouts, bonuses, or refunds. However, please note that we may issue several warnings before taking the step of terminating your profile. This gives you the opportunity to address the issue and continue working towards your trading goals. Note: A […]
Navigating refund policies can sometimes feel overwhelming, but at HyperJump, we strive to make the process as transparent and straightforward as possible. Below, we’ve outlined the situations where refunds may be applicable and the steps to follow if you believe you qualify for one. After You Pay for Your Challenge: Once you’ve completed the purchase […]
At HyperJump, we are committed to expanding our offerings to provide you with the best variety of trading instruments. We offer opportunities to trade a diverse range of indices, including the S&P 500, NASDAQ 100, FTSE 100, Dow Jones Industrial Average, and DAX 30. Our platform operates on secure servers, ensuring a reliable trading environment. […]
You will continue trading with the same account balance you had during your HyperJump Challenge. For instance, if your Challenge account had a $200,000 balance, your HyperTrader Account will also have $200,000 in virtual funds. To clarify, all accounts provided by us are demo accounts with simulated funds. Once you become a HyperTrader, you’ll receive […]